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Refund Policy

We strive to provide the best possible service to our users. In case of any issues or dissatisfaction with our services, the following refund policy will apply:

  1. Eligibility for Refund
    Refund requests will be considered only if raised within a reasonable time from the date of transaction. The request must include valid proof of payment and details of the issue.
  2. Refund Processing Time
    Once your refund request is received and approved, the refund will be processed within 5–7 working days.
  3. Credit Timeline
    After the refund is processed, the amount will be credited back to the original payment method within 7–10 business days. The exact time may vary depending on your bank or payment provider.
  4. Mode of Refund
    Refunds will be issued only to the original payment method used during the transaction. We do not process refunds to alternate accounts or payment modes.
  5. Non-Refundable Cases
    • Services that have already been delivered or completed
    • Transactions where incorrect information was provided by the user
    • Any misuse or violation of our terms and conditions
  6. Failed Transactions
    In case of a failed transaction where the amount has been deducted but service is not delivered, the amount will be automatically refunded within 5–7 working days.
  7. Contact for Refund Requests
    For any refund-related queries, please contact our support team at:
    Email: wazirzsmindiapvtltd@gmail.com